|
Who would benefit from an Education Readiness framework? Any organization would benefit from more effective management of what employees learn, how they learn it, and how they translate the learning into improved job performance. Those organizations with ongoing or changing training requirements, projected growth or challenges maintaining the core skill requirements of existing employees would clearly benefit. Some common examples are developing and maintaining internal product knowledge, product support and services to customers, and the roll out of new employee practices, policies and procedures. |
|
Your customers are ready. Are you? |
|
Education Readiness |
|
What is Education Readiness? Education Readiness is an evaluation of how ready your business or organization is to manage the training needs of employees. It includes various components that can either exist individually or can be combined to provide more support to your organization’s learning abilities to create a robust Learning System. |
|
customerFIRST s o l u t i o n s |
|
What is a Learning System? A learning system is a framework for individuals, teams, departments, or organizations that targets performance by providing a clear job mastery path through learning to help an organization achieve operational goals. For an organization, a Learning System is the framework in which the ongoing learning process of employees is managed. This framework can support learning across all levels of an organization. A learning system can support organizational growth through effective new-hire training programs. It can also help an organization remain current in its required internal knowledge, support change or business readiness initiatives, as well as help keep up with market place trends and products. For employees, a learning system can provide a clear path to their job mastery or ongoing training and development plan to perform effectively in their roles and support their ongoing career development. |
|
Why consider implementing an Education Readiness framework? While there are many benefits to implementing an Education Readiness framework, they key benefits are: · The learning experience becomes habit and part of the organizations culture · A learning model is linked to the business readiness needs and adaptability of the program happens with changes to the business · Powerful progress measurements can be generated to measure individual, team and organization learning levels |
|
The Approach The primary approach is to shift the focus from knowledge-based to performance-based learning. The results can then be measured and this information can then be used to adjust performance. In order to adjust behavior (performance) through learning, we need to understand the specifics of that behavior. Doing so will give us valuable information to create benchmarks and performance goals. These, along with a process designed to support ongoing learning within your organization, creates a system which allows us to control those things that eventually change performance. |
|
© 2007 customerFIRST solutions™ |
|
Educational Readiness |